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THE RESULTS LINE-UP
Fast emotional hits. Mission → Moment → Impact.
Case Study
Mission
Re-engage the lapsed audience & unlock additional value from the existing customer base.
Moment
We created emotionally charged, personalised visuals woven into a narrative that tapped into identity, nostalgia, and belonging - reminding lapsed fans what their boots mean to them.
Impact
345% ROI & Scaled Globally
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Case Study
Mission
Make Boden’s birthday trigger feel less like an automation - and more like a celebration.
Moment
We personalised the hero visual with each recipient’s name iced onto a classic Boden birthday cake. A simple automation became a joyful, stop-the-scroll moment that felt celebratory, thoughtful, and unmistakably Boden.
Impact
A cheerful +71% uplift in revenue per email.
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Case Study
Mission
Bring the magic of St Lucia to inboxes - and turn curiosity into chocolate sales.
Moment
We designed a personalised animated postcard (front and back), blending escapism, beauty and craft. It grabbed attention instantly, slowed the scroll, and made customers pause long enough to enjoy the story… and buy chocolate.
Impact
A delicious +145% ROI and rave reactions across the business.
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Case Study
Mission
Transform Tails’ new-subscriber journey from “info emails” into a moment owners actually feel - personalised, delightful, and built around their dog.
Moment
We created hyper-personalised hero visuals starring the dog by name - a welcome that’s impossible to ignore. With crucial feeding-transition advice inside each email, these moments ensured subscribers didn’t miss what mattered.
Impact
Retention lifted by +18%.
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Case Study
Mission
Drive sales for a major new product launch by creating a moment that stops scrollers and turns them into buyers.
Moment
We designed a dynamic GIF featuring three darts hitting the bullseye - each flight personalised with the recipient’s name. The animation delivered the personalisation in-email, grabbing attention instantly and enticing the click-through to buy.
Impact
A huge +68% uplift in revenue per email.
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Case Study
Mission
Get dog parents excited to treat their pups and lift revenue while doing it.
Moment
We personalised the campaign with each dog’s name, transforming a simple email into a 'that’s my dog!' moment. It stopped the scroll, sparked joy, and nudged them straight toward a purchase.
Impact
A tail-wagging +71% revenue per email uplift.
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